Shipping & Payment
– HOW TO ORDER:
1. ONLINE SHOP
2. BY PHONE (+30 210 7102611, +30 27211 81260, Mon–Fri 09:30–15:00)
3. BY EMAIL (via our Contact form – just send us your full details: first name, surname, phone number, address and the items you would like to order. We will call you to confirm.)
4. IN-STORE COLLECTION (14 Psaron St., Kalamata 241 31 – entrance at 6 Dimosthenous St.)
– PAYMENT METHODS:
1. Cash on Delivery
The cash on delivery fee is €2.70.
Cash on delivery is only available for orders delivered within Greece and is not available for Cyprus. (Customers in Cyprus can order through our dedicated website https://flowerstore.com.cy/ .)
Cash on delivery orders can be placed through our online shop, by phone on +30 27211 81260 or by email via our Contact form. Your order is delivered to your door by courier and you simply pay on receipt.
* Live plants are shipped on a prepaid basis only, so that we can guarantee their safe transport and arrival in perfect condition.
2. PayPal
Place your order in our online shop and click the PayPal button to log in to your account and complete the payment. No PayPal account? Creating one only takes a couple of minutes.
PayPal is an online payment service widely used for secure transactions on the internet. You can pay with either a credit or a debit card through PayPal.
It is completely secure: your card details are shared only with PayPal, and the seller receives the payment – never your card number. All PayPal pages are encrypted, so your details are protected at every step.
Payments via PayPal may include an additional handling fee, which is clearly shown at checkout before you complete your order.
3. Credit/Debit Card (Visa / Mastercard)
Place your order in our online shop and choose card payment. You will be redirected to the secure payment environment of Piraeus Bank to complete your payment. All SSL security standards are in place for your protection, and we never receive or store your card details – the entire transaction is handled by the bank.
4. Bank Transfer
You can pay for your order into any of the following bank accounts:
PIRAEUS BANK Account holder: TRIKERIOTI-PARADEISI GEORGIA
Account number: 5512095743861
IBAN: GR6401725120005512095743861
ALPHA BANK Account holder: TRIKERIOTI-PARADEISI GEORGIA
Account number: 500002002027932
IBAN: GR7201405000500002002027932
EUROBANK Account holder: TRIKERIOTI-PARADEISI GEORGIA
Account number: 0026.0260.83.0200825216
IBAN: GR9002602600000830200825216
NATIONAL BANK OF GREECE Account holder: TRIKERIOTI-PARADEISI GEORGIA
Account number: 220 01040785
IBAN: GR2201102200000022001040785
Please call us before making the transfer so that we can confirm the total amount due, and include your full name in the payment reference. Please avoid transfers from a different bank, as any interbank charges will be borne by the customer.
5. Payment in store on collection.
SHIPPING METHODS
Courier – ELTA Courier (door-to-door delivery) Orders can be placed through our online shop or by phone. Delivery within 1–2 working days.
Collection from our shop is available by prior arrangement over the phone.
Shipping costs €2.90 for the first 2 kg, with the final cost calculated according to the weight of your order.
Cash on delivery fee: €2.70.
Courier – ACS
Shipping costs €3.90 for the first 2 kg, with the final cost calculated according to the weight of your order.
Cash on delivery fee: €2.70.
Minimum order: €5
All prices include VAT (13% and 24%).
Please make sure you add a contact phone number when placing your order, as this is required for delivery. Without one, we cannot be held responsible for any delay or failed delivery.
Orders shipped with ELTA Courier, ACS or Speedex are prepared and dispatched within 1–3 working days of being placed. Every parcel is packed with care, and fragile items such as ceramic pots, planters and live plants receive extra protective packaging (bubble wrap and kraft paper) so that they reach you in perfect condition.
Shipping costs for all courier orders are calculated based on the volume and weight of the items ordered.
If your postcode falls within a remote delivery area, you will need to collect your order from the nearest courier branch.
RETURNS
Returns and exchanges after delivery are only accepted for defective products.
You can cancel your order only while it is still pending and has not yet been dispatched.
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